Terms & Conditions

Table of Contents

Customer Service

This document is an electronic record in terms of National Information Technology Development Agency Act, 2007 and rules there under as applicable and the amended provisions about electronic records in various statutes as amended by the National Information Technology Development Agency Act, 2007. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Your use of the foodco.ng website www.foodco.ng (hereinafter referred to as “foodco.ng.”) and tools are governed by the following terms and conditions as applicable to foodco.ng. If you transact on foodco.ng, you shall be subject to the policies that apply to the website for such a transaction. By mere use of the website you shall be contracting with FoodCo Nigeria Limited, a company incorporated under Companies and Allied Matters Act, 2004 with head office at 50 Jericho Street, Jericho, Ibadan, Nigeria and these terms and conditions constitute your binding obligations.

For these terms of use, wherever the context so requires, ‘You’ shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as a Registered User.

When you use any of the services provided by foodco.ng, including but not limited to, (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. foodco.ng reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, FoodCo Nigeria Limited grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.


Membership Eligibility

Use of the FoodCo Website is available only to persons who can form legally binding contracts under Nigerian governing laws. If you are a minor i.e. under the age of 18 years, you shall not register as a member of foodco.ng and shall not transact or use foodco.ng website. As a minor, if you wish to use or transact on foodco.ng, such use or transaction may be made by your legal guardian or parents who have registered as users of foodco.ng. foodco.ng reserves the right to terminate your membership and refuse to provide you with access to foodco.ng if it is brought to FoodCo Nigeria Limited’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

If you use foodco.ng, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete that foodco.ng has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not following this Terms of Use, foodco.ng has the right to indefinitely suspend or terminate or block access of your membership with foodco.ng and refuse to provide you with access to the Website.


When You use the Website or send emails or other data, information or communication to foodco.ng, You agree and understand that You are communicating with foodco.ng through electronic records and You consent to receive communications via electronic records from foodco.ng periodically. foodco.ng may communicate with You by email or by such other mode of communication, electronic or otherwise.


Membership on foodco.ng is free. foodco.ng does not charge any fee for browsing and buying on foodco.ng. However, foodco.ng reserves the right to charge a fee and change its policies from time to time. In particular, foodco.ng may at its sole discretion introduce new services and modify some or all of the existing services offered on foodco.ng. In such an event foodco.ng reserves, without notice to You, the right to introduce fees for the new services offered or amend/introduce fees for existing services, as the case may be.Changes to the Fee and related policies shall automatically become effective immediately once implemented on foodco.ng. Unless otherwise stated, all fees shall be quoted in Nigerian Naira. You shall be solely responsible for compliance with all applicable laws including those in Nigeria for making payments to foodco.ng.

Use of foodco.ng Website

You agree, undertake and confirm that your use of foodco.ng shall be strictly governed by the following binding principles:

You shall not host, display, upload, modify, publish, transmit, update or share any information that:

  1. belongs to another person and to which You do not have any right.
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” or misleading in any way.
  3. is patently offensive to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual;
  4. harasses or advocates harassment of another person;
  5. involves the transmission of “junk mail,” “chain letters,” or unsolicited mass mailing or “spamming”;
  6. promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  7. infringes upon or violates any third party’s rights [(including, but not limited to, intellectual property rights, rights of privacy (including without limitation unauthorized disclosure of a person’s name, email address, physical address or phone number) or rights of publicity];
  8. promotes an illegal or unauthorized copy of another person’s copyrighted work (see “Copyright complaint” below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
  9. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page);
  10. Provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone;
  11. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
  12. contains video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).
  13. tries to gain unauthorized access or exceeds the scope of authorized access (as defined herein and in other applicable Codes of Conduct or End User Access and License Agreements) to the Sites or profiles, blogs, communities, account information, bulletins, friend request, or other areas of the Sites or solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  14. engages in commercial activities and/or sales without FoodCo’s prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of “virtual” items related to the Sites. Throughout this Terms of Use, FoodCo. “prior written consent” means a communication coming from FoodCo Legal department, specifically in response to your request, and specifically addressing the activity or conduct for which you seek authorization;
  15. Solicits gambling or engages in any gambling activity which FoodCo, in its sole discretion, believes is or could be construed as being illegal;
  16. interferes with another user’s use and enjoyment of foodco.ng Website or any other individual’s user and enjoyment of similar services;
  17. Refers to any website or URL that, in the sole discretion of FoodCo, contains material that is inappropriate for the foodco.ng Website or any other Website contains content that would be prohibited or violates the letter or spirit of these Terms of Use.
  18. harm minors in any way;
  19. infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
  20. violates any law for the time being in force;
  21. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing;
  22. impersonate another person;
  23. Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information;
  24. Threatens the unity, integrity, defence, security or sovereignty of The Federal Republic of Nigeria, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

  25. Shall not be false, inaccurate or misleading;
  26. Shall not, directly or indirectly, offer, attempt to offer; trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
  27. Shall not create liability for us or cause us to lose (in whole or part) the services of our ISPs or other suppliers;
  28. You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. FoodCo reserves the right to bar any such activity.
  29. You shall not attempt to gain unauthorized access to any portion or feature of foodco.ng website, or any other systems or networks connected to foodco.ng Website or to any FoodCo server, computer, network, or to any of the services offered on or through foodco.ng Website, by hacking, password “mining” or any other illegitimate means.
  30. You shall not probe, scan or test the vulnerability of FoodCo website or any network connected to foodco.ng website nor breach the security or authentication measures on foodco.ng website or any network connected to the Website.
  31. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to foodco.ng Website, or any other customer of foodco.ng, including any foodco.ng account not owned by you, to its source, or exploit foodco.ng Website or any service or information made available or offered by or through foodco.ng Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your information, as provided for by foodco.ng Website.
  32. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of foodco.ng Website or FoodCo’s systems or networks, or any systems or networks connected to foodco.ng.
  33. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.;
  34. You may not forge headers or otherwise manipulate identifiers to disguise the origin of any message or transmittal you send to foodco.ng on or through the Website or any service offered on or through the Website. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
  35. You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use or to solicit the performance of any illegal activity or other activity which infringes the rights of foodco.ng or others. Solely to enable foodco.ng to use the information you supply us with so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, concerning Your Information. foodco.ng will only use Your Information per the terms of use and FoodCo’s Privacy Policy. From time to time, you shall be responsible for providing information relating to the items or services proposed to be sold by you. In this connection, you undertake that all such information shall be accurate in all respects.
  36. You shall not engage in advertising to, or solicitation of, other users of foodco.ng to buy or sell any products or services, including, but not limited to, products or services related being displayed on foodco.ng or related to foodco.ng. You may not transmit any chain letters or unsolicited commercial or junk email to other users via foodco.ng. It shall be a violation of these Terms of Use to use any information obtained from foodco.ng to harass, abuse, or harm another person, or to contact, advertise to, solicit, or sell to another person outside of foodco.ng without FoodCo’s prior explicit consent. In order to protect our users from such advertising or solicitation, FoodCo reserves the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which FoodCo deems appropriate at its sole discretion
  37. You understand that FoodCo has the right at all times to disclose any information (including the identity of the persons providing information or materials on the foodco.ng Website) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with an investigation of alleged illegal activity or solicitation of illegal activity or response to a lawful court order or subpoena. Also, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury

FoodCo reserves the right but has no obligation, to monitor the materials posted on foodco.ng website. FoodCo shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use. Notwithstanding this right of foodco.ng,


Please be advised that such Content posted does not necessarily reflect the views of foodco.ng. In no event shall FoodCo assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on foodco.ng. You hereby represent and warrant that you have all necessary rights in and to all Content you provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through foodco.ng, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. FoodCo shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on foodco.ng.

It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on foodco.ng and that you may be involuntarily exposed to such offensive and obscene materials. It is possible that other users (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on foodco.ng and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of foodco.ng, and that the recipient may use such information to harass or injure you. FoodCo does not approve of such unauthorized uses but by using the foodco.ng Website you acknowledge and agree that FoodCo will not be responsible for the use of any personal information that you publicly disclose or share with others on foodco.ng. Carefully select the type of information that you publicly disclose or share with others on foodco.ng.

FoodCo shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through a group(s) of People, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on foodco.ng is owned, controlled or licensed by or to FoodCo Nigeria Limited, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms of Use, no part of foodco.ng and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other media for publication or distribution or any commercial enterprise, without FoodCo’s express prior written consent. You may use the information on foodco.ng products and services purposely made available by foodco.ng for downloading from the site, provided that you

  1. do not remove any proprietary notice language in all copies of such documents,
  2. use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
  3. make no modifications to any such information, and
  4. not make any additional representations or warranties relating to such documents.

You shall be responsible for any notes, messages, e-mails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Sites (collectively, Content”). Such Content will become the property of FoodCo and you grant FoodCo Nigeria Limited the worldwide, perpetual and transferable rights in such Content. FoodCo shall be entitled to, consistent with our Privacy Policy, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include Content you provide. You agree that any Content you post may be used by FoodCo, consistent with our Privacy Policy and Rules of Conduct on Site as mentioned herein, and you are not entitled to any payment or other compensation for such use.

Other Businesses

FoodCo does not take responsibility or liability for the actions, products, content and services on foodco.ng website, which are linked to Affiliates and/or third-party websites using foodco.ng APIs or otherwise. Also, foodco.ng may provide links to the third-party websites of affiliated companies and certain other businesses for which, FoodCo assumes no responsibility for examining or evaluating the products and services offered by them, and FoodCo does not warrant the offerings of, any of these businesses or individuals or the content of such third-party website(s). foodco.ng does not in any way endorse any third party website(s) or content thereof.


foodco.ng welcomes links to this site. You may establish a hypertext link to foodco.ng website provided that the link does not state or imply any sponsorship or endorsement of your site by foodco.ng. You must not use on your site or in any other manner any trademarks, service marks or any other materials appearing on foodco.ng, including any logos or characters, without the express written consent of foodco.ng and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the foodco.ng website without FoodCo’s prior written consent.


We view protection of Your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures following the Information Technology Act 2000 and rules thereunder. Our current Privacy Policy is available at Privacy-policy. If you object to your Information being transferred or used in this way, please do not use foodco.ng website information submitted may be made available to FoodCo partners who can, in turn, use it for verification purposes


  1. You hereby declare that you have provided all necessary Legal Delivery Details for the shipment of the product to the destination specified by you in the Order.
  2. You further declare that the Product will be acquired for the personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed of for profit.

Disclaimer Of Warranties And Liability

This website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided on foodco.ng on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, foodco.ng does not warrant that:

  • This website will be constantly available, or available at all; or
  • The information on this website is complete, true, accurate or non-misleading.

FoodCo will not be liable to you in any way or concerning the contents of, or use of, or otherwise in connection with, foodco.ng website.

FoodCo does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through foodco.ng website; their servers; or electronic communication sent from foodco.ng are free of viruses or other harmful components

Nothing on foodco.ng constitutes or is meant to constitute, advice of any kind.

All the products sold on foodco.ng are governed by laws of The Federal Republic of Nigeria and if FoodCo is unable to deliver such products due to implications of the laws, FoodCo will return or will give credit for the amount received by FoodCo from the sale of such product, which could not be delivered to you.

You will be required to enter a valid phone number while placing an order on foodco.ng. By registering your phone number with us, you consent to be contacted by FoodCo via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. FoodCo will not use your personal information to initiate any promotional phone calls or SMS’.


  • Payment
    While availing any of the payment method(s) offered at foodco.ng, foodco.ng will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
    1. Lack of authorization for any transaction(s), or
    2. Exceeding the preset limit mutually agreed by you and between your “Bank(s)”, or
    3. Any payment issues arising out of the transaction, or
    4. The decline of transaction for any other reason/s.
  • All payments made against the purchases/services on foodco.ng by you shall be compulsorily in Nigerian Naira acceptable by the Central Bank of Nigeria. foodco.ng does not accept any other form of currency concerning the purchases made on FoodCo.
  • Breach
    Without limiting other remedies, foodco.ng may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block Your membership, and/or refuse to provide you with access to foodco.ng website in the event, but not limited to:
    1. If you breach the Terms of Use or Privacy Policy or other rules and policies, if any;
    2. If foodco.ng is unable to verify or authenticate any information you provide; or
    3. If it is believed that your actions may cause legal liability for you, other Users or foodco.ng.
      foodco.ng may at any time at its sole discretion reinstate suspended users. A User that has been suspended or blocked may not register or attempt to register with foodco.ng or use foodco.ng Website in any manner whatsoever until such time that such User is reinstated by foodco.ng.Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, foodco.ng reserves the right to recover any amounts due and owing by you to foodco.ng and to take strict legal action including but not limited to a referral to the appropriate law enforcement or other authorities for initiating criminal or other proceedings against you.
  • Indemnity
    You shall indemnify and hold harmless foodco.ng its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including attorneys’ fees, made by you or any third party or penalty imposed due to or arising out of your use of the goods or services, or in the event you breach this Terms of Use, the Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party on foodco.ng
  • Applicable Law
    This Agreement shall be governed by and interpreted and construed following the laws of The Federal Republic of Nigeria. The place of jurisdiction shall be exclusively in Lagos, Nigeria.
  • Jurisdictional Issues/Sale in Nigeria Only
    Unless otherwise specified, the material on foodco.ng is presented solely for sale in Nigeria. FoodCo makes no representation that materials/services in foodco.ng are appropriate or available for use in other locations/Countries other than Nigeria. Those who choose to access this site from other locations/Countries other than Nigeria do so on their initiative and FoodCo is not responsible for the supply of goods/availability of services, a refund for the goods or services ordered from other locations/Countries other than Nigeria, compliance with local laws, if and to the extent local laws are applicable.
  • Trademark, Copyright and Restriction
    This site is controlled and operated by FoodCo Nigeria Limited. All material on this site, including images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on foodco.ng web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, noncommercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for this clause.
  • Copyright complaint
    We at FoodCo respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright infringement you can write to us at [email protected]
  • Risk of loss
    All items purchased from foodco.ng are made under a shipment contract. This means that the Risk of Loss shall remain with FoodCo until the item is transferred to You. If the items are damaged after receipt, the risk falls on the customer.
  • Product and Service Description
    foodco.ng tries to be as accurate as possible. However, foodco.ng does not warrant that product or service description or other content of this site is accurate, complete, reliable, current, or error-free. If a product or service offered on foodco.ng itself is not as described, your sole remedy is to return it in unused condition.
  • Pricing and Typographical error
    If foodco.ng comes across any difference in pricing resulting from typographic errors with regards to pricing or product/service information, foodco.ng shall have the right to rectify the same or cancel the order(s) and refund monies, if any, collected from the customer within 10-15 business days of such corrective action taken. The mode of refund will be the same as at the time of placing the order. Cash on Delivery order refunds will be done by cheque.
  • Cancellation of order
    foodco.ng reserves the right to cancel any order without any explanation for doing so, under situation where foodco.ng is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the foodco.ng policy or for any reason. However, foodco.ng will ensure that any communication of cancellation of an order is intimated within appropriate time to the concerned person and any applicable refund, will be made in a reasonable time.
    Note that in the event of cancellation of a ‘pay on delivery’ orders, FoodCo will not be liable in any form where the customer proceeds to receive orders following an earlier cancellation.
  • Termination of Service
    foodco.ng reserves the absolute right to modify, discontinue, temporarily or permanently, all portion of our goods and services with or without prior communications. You hereby consent that foodco.ng will under no circumstance be liable to you or any third party for any modification or discontinuance of availability of goods or services on the website.
  • Limitation of Liability


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