Frequently Asked Questions

About FoodCo

What is FoodCo?

We are a diversified consumer goods company with interests in retail, fast food restaurants, entertainment, and manufacturing. From our humble beginning as a small fresh foods stall in Bodija, Ibadan, Oyo State, we have grown to become a leading brand in South-West Nigeria.

For over three decades, we have built a strong reputation as an industry leader in both quality and responsible citizenship. We have broken new grounds,  forged solid ties with our partners, customers and staff, and continue to make impactful interventions within our host communities. Through continuous innovation, technology, and strategic planning, we are poised to always chart new frontiers in every area of our
operations.

How can I see all restaurants?

Toll-gate, Idi-ape, Oluyole, Apata, Moniya, Bodija, Jericho, Akobo,
Monatan, Ologuneru, Dugbe, Lekki, Ajah.

What are your store opening hours?

MON – SAT
8:00am – 7:00pm (Toll-gate, Idi-ape)
8:00am – 8:00pm (Oluyole, Apata, Moniya)
8:00am – 8:30pm (Bodija, Jericho)
8:00am – 9:00pm (Akobo, Monatan, Ologuneru)
9:00am – 8:30pm (Dugbe)
9:00am – 9:00pm (Lekki)

SUN
11:00am – 8:30pm (All locations)

What are your delivery opening hours?

MON – SAT
9:00am – 5:00pm (Lekki, Ibadan)
SUN
11:00am – 5:00pm ((Lekki, Ibadan)

How can I become a supplier to FoodCo?

Please contact us to review available programs for information on becoming a FoodCo supplier or send a proposal to [email protected] or call 071836 7148.

I want to work for FoodCo.

Please visit our Career page or call (+234) 813 233 1101

How can I contact FoodCo about a store experience or product question?

Please visit our Contact Us page or call (+234) 813 233 1101

Ordering, Returns & Deliveries

How can I place an order on FoodCo?

You can simply place an order on WhatsApp (08132331101) or website (www.foodco.ng) if you are in Lagos(island locations only) or Ibadan.

We strive to get your order delivered as quickly as possible (2 hours for supermarket, and 30 minutes for meals).
If the amount of time you’ve waited has exceeded the promised delivery time, you can contact us and we’ll look into what’s going on.

I need a product I can't find on your website.

Please call or message us on 08132331101

I want to order a cake, bulk snacks/food.

Please send your number to 08132331101 (for Lagos) or 09065050081 (for Ibadan). A customer representative will take your order and agree on delivery time and process.

I want to return an item bought

Where items have been sold in good condition we will not be able to return. If there is a challenge with an item, please go to the outlet you purchased it with your receipt as proof of purchase.

How much does delivery cost and how long does it take for my order to get delivered?

Delivery costs and delivery time, are determined by the distance and the traffic situation of the delivery location. We charge from as low as  ₦500 and try to maintain a delivery SLA of not more than 2 hours. Farther distances attract higher rates

What payment methods are available?

You can make payment on WhatsApp via bank transfer, and on the website via bank transfer and debit card. Unfortunately, payment on delivery method is NOT available.

I was debited via POS and it hasn't been reversed.

Please wait for 24–48 hours in normal circumstances. If the money doesn’t comes in, simply raise the issue with your bank, as it was a  failed transaction.

My Account

I don’t remember my password.

If you forgot your password, click on ‘Forgot Password?’. Fill out your email address and a password recovery link will be sent to you by email.

What are the advantages of an account on foodco.ng?

There are definitely a few advantages of signing up:
1. Get first hand information on promos (in-store and online)
2. Your previous delivery addresses will be saved so that you don’t
have to enter them all over again on your next order.
3. You can track previous orders.
4. You can quickly make re-orders.
There are many more advantages… register with us and discover
them!

How can I create an account on foodco.ng?

Click on ‘Login/Register’ at the top of the page. Then fill out your information in the ‘Create an account’ section and click the ‘Register’ button.

You can also create an account directly after placing an order.
Your delivery address and the order details will then be saved in your
account.

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